Erika Ellis

IP Telephony cloud pbx concept, telephone device with illustration icon of voip services and networking data center on background

The Perks of a VoIP System

Modern means of communication are now dominating every area of human society. From social networking sites to electronic mail, there’s no shortage of digital platforms for information sharing and real-time communication. Communication is especially important in businesses, as they have to strengthen customer service to increase sales and profitability. That’s why the use of efficient …

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business owners working on laptop

Tips for Effective Vendor Management

Vendors allow organizations of different types and sizes to run their businesses efficiently and successfully. Companies will usually outsource requirements and business needs that are outside their core competencies, but are still essential to their operations; depending on the business, this can include anything from IT services and insurance, to office supplies purchasing and catering …

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man using phone and laptop

How to Improve a Business’s Unified Communications

Businesses no longer rely solely on traditional phone system as a means of communication. Instead, more and more companies are maximizing the different features offered by phone system providers. Unified communications (UC) refer to cloud-based hosted business communications systems involving a single interface and capable of working across different devices and channels. Employees have the …

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